The Human Infrastructure of AI
by Matthias Müller — 3 min read

The Human Infrastructure of AI

AI delivers measurable gains in quality and speed, yet organisational impact varies widely. The determining factor is not technical literacy but human judgment. How professionals decide when to rely, verify or question AI shapes outcomes, responsibility and long-term transformation.

From Framework to Practice: Triaging Tasks for AI

Matthias Müller — 6 min read

Minutes saved don’t equal business value. This article shows how to assign AI tasks to the right control mode—Tool, Co-Pilot, Partner, or Supervised Autonomy—based on ambiguity and consequence. Build scalable governance that turns AI adoption into measurable performance gains.

The New Rules of Working With AI

Matthias Müller — 9 min read

The productivity gains from AI are real: 14% faster problem-solving, 50% faster coding. But treating AI as just another tool fails. Organizations succeeding treat it as a teammate with defined roles, transparent reasoning, and human oversight matched to risk. New rules for a new team.

Eight Books That Will Change How You Think About AI at Work

Matthias Müller — 4 min read

AI will transform your organisation, but will that transformation serve people or replace them? These eight books provide the roadmap for human-centred AI: aligning technology with human purpose, designing collaboration, and creating systems that elevate rather than displace human work.

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